Advanced Physio & Sports Injury Ltd
Effective Date: 15/06/2026
Last Updated: 15/06/2026
1. Introduction
Welcome to the Advanced Physio& Sports Injury Ltd website. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing this website or booking an appointment with us, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
2. About Us
Business Name: Advanced Physio& Sports Injury Ltd
Business Address: Lane End Works, Middleton Road, Royton, Oldham, OL2 5LS
Email Address: hello@apsi.health
Telephone Number: 0161 414 0288
Website: www.apsi.health
Advanced Physio& Sports Injury Ltd provides physiotherapy and musculoskeletal (MSK) assessment, treatment, rehabilitation, and related healthcare services.
3. Website Use
You agree to use this website only for lawful purposes.
You must not:
Use the website in any way that breaches applicable laws or regulations;
Attempt to gain unauthorised access to systems or data;
Introduce malicious software, viruses, or harmful material;
Interfere with website functionality or security;
Use website content for unlawful or misleading purposes.
We reserve the right to restrict or terminate access to the website where misuse occurs.
4. Medical Disclaimer
Information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Website content should not replace professional healthcare assessment. You should always seek appropriate medical advice from a qualified healthcare professional regarding any medical condition or symptoms. If you experience a medical emergency, contact emergency services or your GP immediately.
5. Appointments and Bookings
Appointments may be booked:
Online;
By telephone;
By email;
In person.
By booking an appointment, you agree to provide accurate and complete information. We reserve the right to refuse or cancel appointments where necessary.
6. Cancellation and Missed Appointment Policy
We request that patients provide at least [Insert Time Period – e.g., 24 hours] notice if they need to cancel or rearrange an appointment.
Failure to provide sufficient notice may result in:
A cancellation fee;
A full appointment charge;
Refusal of future bookings in repeated cases.
Patients who arrive significantly late may need to have appointments shortened or rescheduled.
7. Fees and Payments
Fees for services will be communicated before or at the time of booking.
Payment may be required:
Before treatment;
At the time of treatment;
Following treatment, depending on the arrangement.
We may accept:
Debit cards;
Credit cards;
Bank transfer;
Cash;
Insurance payments (where agreed).
Outstanding balances must be paid within the stated payment terms. We reserve the right to suspend treatment or recovery action for unpaid fees.
8. Insurance Claims
Where treatment is funded through private medical insurance:
Patients remain responsible for any fees not covered by insurers;
Patients must ensure authorisation requirements are met;
We may require policy or claim information before treatment.
Insurance approval does not guarantee full payment of fees.
9. Patient Responsibilities
Patients are responsible for:
Providing accurate medical information;
Informing us of changes in health or medication;
Following agreed treatment plans and advice;
Attending scheduled appointments;
Raising concerns promptly.
Failure to disclose relevant medical information may affect treatment outcomes and safety.
10. Treatment Outcomes
While we aim to provide high-quality care, no treatment outcome or recovery result can be guaranteed. Responses to physiotherapy and MSK treatment vary between individuals.
11. Limitation of Liability
To the fullest extent permitted by law, Advanced Physio& Sports Injury Ltd shall not be liable for:
Indirect or consequential losses;
Loss of data;
Loss of income or business;
Website interruptions or technical issues.
Nothing in these Terms excludes liability for:
Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Any liability that cannot legally be excluded.
12. Intellectual Property
All website content, including:
Text;
Logos;
Images;
Branding;
Graphics;
Documents;
Website design;
is owned by or licensed to Advanced Physio& Sports Injury Ltd unless otherwise stated. Content may not be copied, reproduced, distributed, or used without prior written permission.
13. Third-Party Links
Our website may include links to third-party websites. These links are provided for convenience only.
We are not responsible for:
Third-party content;
Availability;
Security;
Privacy practices.
Accessing third-party websites is at your own risk.
14. Privacy and Data Protection
We process personal information in accordance with:
UK GDPR;
The Data Protection Act 2018;
Our Privacy Policy.
Please review our Privacy Policy and Cookie Policy for further details.
15. Website Availability
We do not guarantee that the website will always be:
Available;
Secure;
Error-free;
Uninterrupted.
We may suspend, withdraw, or update website functionality without notice.
16. Changes to These Terms
We may update these Terms and Conditions from time to time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the website or services after changes are published constitutes acceptance of the updated Terms.
17. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Information
If you have questions regarding these Terms and Conditions, please contact:
Advanced Physio & Sports Injury Ltd
Lane End Works, Middleton Road, Royton, Oldham, OL2 5LS
hello@apsi.health
0161 414 0288
www.apsi.health